Opal Connector Tools Reference
CoreOpal
Connector tools extend Opal by integrating third-party platforms into your workflows. Unlike system tools (built by Optimizely) and custom tools (built by your team), connector tools bridge Opal to external analytics, CRM, design, and automation platforms.
Administrators enable connector tools in Opal > Tools and configure authentication credentials for each integration.
Analytics connectors
Section titled “Analytics connectors”| Connector | What it provides |
|---|---|
| Amplitude | Access behavioral analytics data, user journeys, and product metrics from Amplitude |
| Fullstory | Retrieve session replay data, user interaction patterns, and digital experience insights |
| Google Analytics (GA4) | Query GA4 traffic data, generate reports, and visualize web analytics |
| Looker | Access Looker dashboards, reports, and business intelligence data |
| Mixpanel | Retrieve product analytics, user behavior data, and funnel analysis |
CRM and data connectors
Section titled “CRM and data connectors”| Connector | What it provides |
|---|---|
| Crunchbase | Access company and investor datasets for competitive research and market analysis |
| Microsoft Graph | Connect to Microsoft 365 services including email, calendar, and organizational data |
| Salesforce CRM | Access CRM data including accounts, contacts, opportunities, and custom objects |
Design connectors
Section titled “Design connectors”| Connector | What it provides |
|---|---|
| Figma | Access design data, facilitate collaboration workflows, and automate designer-developer handoff |
Content connectors
Section titled “Content connectors”| Connector | What it provides |
|---|---|
| WordPress | Interact with WordPress sites for content management and publishing operations |
Communication connectors
Section titled “Communication connectors”| Connector | What it provides |
|---|---|
| Zoom Webinar | Summarize webinar transcripts, retrieve polling data, and analyze webinar engagement |
Remote MCP connectors
Section titled “Remote MCP connectors”Remote MCP (Model Context Protocol) connectors enable Opal to communicate with external AI agent platforms using standardized protocols.
| Connector | What it provides |
|---|---|
| Atlassian Remote MCP | Connect to Atlassian services (Jira, Confluence) via MCP for project management and documentation |
| Conductor Remote MCP | Access Conductor SEO platform data and insights via MCP |
| Zapier Remote MCP | Trigger Zapier automations and access connected app data via MCP |
Enabling a connector tool
Section titled “Enabling a connector tool”- Navigate to Opal > Tools
- Find the connector in the tools list
- Click the connector to view its configuration
- Provide required authentication credentials (API keys, OAuth tokens, or service accounts)
- Toggle the connector to Active
- Enable Enabled in Chat if you want the tool available in Opal Chat
Using connector tools in agents
Section titled “Using connector tools in agents”Reference connector tools in specialized agent prompt templates using backtick syntax: `tool_name`. The tool must be added to the agent’s tool configuration for the agent to access it.