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Program overview

Commerce Connect Core (Practitioner) Exam Blueprint

The Commerce Connect Core (Practitioner) exam has 30 multiple-choice questions, one scenario and one rationale question. You have 75 minutes and need 70% overall to pass. It covers 5 domains: Catalog & Product Management, Including Pricing; Commerce Settings — Markets, Shipping, Payments & Taxes; B2C Shopping Flow & Order Management; Customer Management; and Marketing, Campaigns & Promotions. You need Optimizely Foundations first. Certifications are valid for about one year.

This exam is for
Practitioner
Executes campaigns, experiments, and platform workflows

You work hands-on in the product every day — creating content, launching campaigns, running experiments, and moving work through platform workflows. This exam confirms you can carry out those operational tasks confidently and interpret their results, without needing to configure the platform or write code.

Typical rolesEnd UsersMarketersContent EditorsMerchandisersCRO SpecialistsProject Managers
Question types & scoring
MCQScenarioRationale
Count3011
Min pass≥70%≥65%≥65%
70% overall to pass · 32 items total
Domains
5
weighted areas
Time limit
75 min
 
Attempts
3
per quarter
Retake
2 days
cooldown if not passed

Catalog & Product Management, Including Pricing

30% weight~9 questions
Topics covered:Catalog ManagementCategory HierarchyCategory ManagementContent IndexingContent TypesCustom PricingCustomer Group PricingInventory ManagementMulti CurrencyPrice ListsPrice ResolutionPrice ResolverPricingPricing And PromotionsProduct CatalogProduct ModelingProduct PagesProduct VariantsQuantity PricingRate CalculationStock TrackingTier PricingTiered PricingVariant Management

Commerce Settings — Markets, Shipping, Payments & Taxes

10% weight~3 questions
Topics covered:Carrier IntegrationCms Commerce IntegrationInternational CommerceInventory ManagementInventory ReservationMulti CurrencyMulti WarehousePayment GatewayPayment IntegrationPayment ProcessingPayment TokenizationShipping ConfigurationShipping MethodsStock TrackingTax CalculationTax ExemptionsTax ProvidersWarehouse ManagementWarehouse Operations

B2C Shopping Flow & Order Management

30% weight~9 questions
Topics covered:Backorder HandlingCart ManagementCheckout FlowCustomer ManagementFulfillment RulesFulfillmentInventory ReservationInventory ManagementLine ItemsMulti CartMulti CurrencyMulti WarehouseOrder ManagementOrder ProcessingOrder SearchOrder StatesPurchase OrdersRefund HandlingRefund ProcessingReturn ProcessingReturns ManagementStock TrackingTransaction ManagementWarehouse Management

Customer Management

10% weight~3 questions
Topics covered:Address ManagementBudget ManagementCustomer ManagementCustomer SegmentationOrder ManagementOrganization HierarchyPricing And PromotionsPurchase Orders

Marketing, Campaigns & Promotions

20% weight~6 questions
Topics covered:Campaign ManagementCoupon CodesCoupon ManagementCustom PricingCustomer Group PricingCustomer SegmentationDiscount RulesInternational CommerceMulti CurrencyPricing And PromotionsProduct CatalogPromotionsReward Calculation